Friday, December 16, 2011

Stoeger Customer Service

I recently picked up a Stoeger Coach Gun that had been abused and led a hard life.  The stock had been cut off to make a pistol grip out of it, and the gun had ridden around behind the seat of a ranch truck down here in Texas. No telling how many snakes were killed with it.

It's the satin nickel version with walnut stocks. Looked like this one when it was new.


When I got it, it was in pretty sad shape.  Very little finish left on the wood, the forearm rattled around on the barrels, and there were a few significant marks in the finish. The action was extremely stiff and very hard to open.

My plan was to find a stock on EBAY and get to work restoring this thing.  I watched for a few weeks and nothing showed up on EBAY, so I called Stoeger.  They wouldn't sell me a stock, said it had to be fitted to the gun. I decided to go ahead and send it in, surely it wouldn't cost all that much for a new stock.

I got it back today, with a brand new walnut buttstock and forearm.  The metal wasn't refinished, it still has some character marks, but they polished it up and it looks pretty decent.  They also worked on the action and it pops open just like my Browning side by side now.

You can see the two marks on the barrels, one about the end of the forearm, the other about halfway from the chamber to the other mark.



The charge for all this ... nada.  Stoeger is part of Benelli, which I believe is part of Beretta. And a company with excellent customer service.